Terms of Use

  1. Ownership
    This website (“Website”) is owned and operated by Kerno Enterprises FZE (“Kerno”) and is provided for the purpose of delivering  information and services related to Kerno’s products, activities, and initiatives.

  2. Agreement to Terms of Use
    By accessing or using the Website, you (“User” or “you”) agree to comply with these Terms of Use. If you are under 18 years of age, you must access the Website under the supervision of a parent or legal guardian. If you or your guardian do not agree with these Terms, you must refrain from using the Website.

  3. Intellectual Property Rights
    All content on this Website, including text, images, graphics, designs, logos, layout, software, and audio-visual elements, is the property of Kerno or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, distribution, adaptation, modification, publication, or other exploitation of any content from the Website without Kerno’s prior written consent is strictly prohibited and may result in legal liability. Any third-party trademarks, service marks, trade names, or references appearing on the Website remain the property of their respective owners.

  4. Acceptable Use
    You agree to use the Website lawfully and ethically. You must not:
      •  Engage in illegal activity using the Website.
      •  Attempt to gain unauthorized access to Kerno’s servers or interfere with Website operations.
      •  Use the Website to promote, distribute, or link to fraudulent, misleading, or harmful content.
      •  Misrepresent your affiliation with Kerno or impersonate any Kerno representative, partner, or client.
      •  Upload or transmit content that infringes third-party rights, including intellectual property rights.
      •  Use the Website to send spam, malware, or harmful software.
    Kerno reserves the right to remove any non-compliant content, suspend access to any user immediately, and report unauthorized activities to law enforcement authorities in UAE.

  5. Personal Information
    Kerno may collect and process personal data through this Website, including through contact, inquiry, or support requests. All personal data is processed in accordance with applicable laws and regulations, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and Kerno’s Privacy Policy, which forms an integral part of these Terms.
      •  With trusted service providers or affiliates who support our business operations (e.g., hosting, maintenance, legal or IT services), subject to strict confidentiality obligations.
      •  When required by applicable law or regulation, or in response to lawful requests by public authorities.
      •  To enforce our legal rights, defend against legal claims, prevent fraud or security threats, or protect the rights, property, or safety of Kerno, our users, employees, or the public.
    Kerno does not sell or rent personal data to third parties.
    Under the PDPL, users have rights regarding their data, including the right to access, rectify, restrict processing, or request deletion, subject to statutory retention requirements. Kerno does not sell or rent personal data to third parties.

  6. Software License Terms
    Any software or firmware made available through the Website is subject to a separate license agreement. You may not download, install, access, or use any such software unless you agree to its respective license terms. Reverse engineering, decompiling, tampering, or unauthorized modification of the software is strictly prohibited. All software remains the property of Kerno or its licensors.

  7. Account Security
    If any part of the Website requires account creation or password access, you are responsible for maintaining the confidentiality of your account credentials. You accept full responsibility for all activities carried out through your account. Kerno is not liable for any unauthorized access or use of your account. We reserve the right to suspend or terminate accounts in case of suspected misuse or security violations.

  8. User-Provided Content
    By submitting or uploading any content to the Website, you grant Kerno and its affiliates a global, non-exclusive, royalty-free, transferable, and sub-licensable license to use, reproduce, modify, display, and distribute such content in any media format. You represent that you have the right to grant this license and that your content does not infringe any third-party rights. Kerno may remove content that infringes intellectual property rights or violates applicable laws.

  9. Updates to the Website and Terms
    Kerno may modify or update these Terms of Use and the Website content at any time without prior notice. Updated Terms will be effective upon posting. Continued use of the Website constitutes your acceptance of any updates.

  10. Third-Party Links and Content
    The Website may contain links to third-party websites or services. Kerno is not responsible for third-party content or services, and your relationship with those third parties is governed by their terms and policies.

  11. Disclaimers
    The information provided on this Website is for general informational purposes only and does not constitute a binding offer, representation, warranty, or professional advice of any kind. While Kerno endeavors to keep the information accurate and up to date, no representations or warranties, whether express or implied, are made regarding the accuracy, completeness, reliability, availability, or suitability of the Website or its content. All products and services are subject to separate written agreements. Any references to service levels, response times, availability, or performance metrics are indicative only, provided for general guidance, and shall not be binding unless expressly agreed in a duly executed written agreement. The Website and its content are provided “as is” and “as available.”
      •  Loss or damage resulting from the use of the Website or its content.
      •  Downtime, delays, or interruptions of Website access.
      •  Technical errors, omissions, or inaccuracies.
    We reserve the right to suspend, modify, or terminate Website access for maintenance or other reasons.

  12. Limitation of Liability
    To the fullest extent permitted by applicable law, Kerno shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, business, or opportunity, arising out of or in connection with the use of, inability to use, or reliance on this Website or its content, even if advised of the possibility of such damages. Users are responsible for using the Website only for lawful purposes and in accordance with these Terms.

  13. Indemnity
    You agree to indemnify and hold harmless Kerno, its affiliates, officers, employees, and agents from and against any claims, losses, or expenses (including legal fees) arising out of your use of the Website, violation of these Terms, or infringement of any third-party rights.

  14. Governing Law and Dispute Resolution
    These Terms, and any non-contractual obligations arising out of or in connection with them or the Website, shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising in relation to the Website shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates.