Privacy Policy

We may collect the following categories of personal data:

• Contact Information – such as your name, email address, phone number, and company details provided via contact forms or direct communication.
• Contact Information – such as your name, email address, phone number, and company details provided via contact forms or direct communication.

We process your personal information for the following purposes:

• To respond to your inquiries, requests, or communications.
• To provide information about our products, services, and capabilities.
• To improve the functionality, performance, and user experience of our website.
• To comply with applicable legal and regulatory obligations, including record-keeping, reporting, and cooperation with lawful requests by authorities.
• To enforce our terms and policies and to protect the rights, property, and safety of Kerno, our users, and others.

All personal data collected through our website is securely stored on servers located in the United Arab Emirates. We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption, firewalls, and internal policies designed to ensure data security.

We may share your personal data only under the following circumstances:

• With trusted service providers or affiliates who support our business operations (e.g., hosting, maintenance, legal or IT services), subject to strict confidentiality obligations.
• When required by applicable law or regulation, or in response to lawful requests by public authorities.
• To enforce our legal rights, defend against legal claims, prevent fraud or security threats, or protect the rights, property, or safety of Kerno, our users, employees, or the public.

We do not sell, lease, or trade your personal information to third parties for marketing or commercial purposes.

Subject to applicable UAE data protection laws, you may have the right to:

• Request access to your personal data held by us.
• Request correction, update, or deletion of your data.
• Object to or restrict our processing of your data under certain circumstances.
• Withdraw any consent previously provided.

To exercise any of these rights, you may contact us at info@kerno.ae.

Kerno does not transfer personal data outside the United Arab Emirates unless required for a specific purpose and in accordance with applicable legal safeguards.

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updates will be posted on this. We encourage you to review this Policy periodically.